
Benefits of Effective Student Complaints Handling for Future TEFL Educators
Handling student complaints is one of the most important jobs that a person, who is expected to become a teacher in the future, needs to keep at the back of the mind and prepare duly to do this duty properly. The same thing is applicable for the learners of a comprehensive online TEFL certificate course, who are expected to become TEFL educators in the future. Students learning English as a Foreign Language are becoming more aware of their role as consumers and are becoming increasingly strident if their aspirations are not met. They may complain about their grades, that their teacher is boring, that the level of the class is too high or too low, or that there’s too much or too little homework.
So it is very important for the future TEFL educators to be able to handle his/her student co...